Aitols policy overview
These terms are designed for premium digital tools, software subscriptions, fast activation, replacement handling, and WhatsApp support.
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Aitols Policy
Refund Policy
Aitols sells digital subscriptions and premium tools. Because access is often activated quickly, refund and replacement decisions depend on delivery status, activation status, and product-specific conditions.
Replacement First
If a purchased digital tool cannot be activated as described, Aitols support will first verify the issue and arrange a replacement or corrected activation details where possible.
Refund Eligibility
Refunds may be considered when a product cannot be delivered, a replacement is unavailable, or support confirms that activation failed due to an issue on our side.
Non-Refundable Cases
Activated, used, transferred, shared, or consumed digital subscriptions may not be refundable. Customers are responsible for reading plan details before confirming an order.
Support Channel
All refund or replacement requests should be shared through WhatsApp support with order details, product name, screenshots, and the activation issue.